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Customer Support engineer in Freightender
Posted more than 30 days ago
2 views
Freightender
Without experience
Kyiv
Full-time work
Freightender is a 7-year-old company based in Spain with IT and Support staff in Ukraine. Freightender is a fast-growing platform for logistics procurement via which we support our customers to source and procure freight in an easy highly automated way. We are now looking for a new colleague in the support department to manage incoming user questions and support the platform where needed.Day-to-day work tasksMonitoring user activityRespond touser inquiries via e-mailHelp users to understand the
Freightender is a 7-year-old company based in Spain with IT and Support staff in Ukraine. Freightender is a fast-growing platform for logistics procurement via which we support our customers to source and procure freight in an easy highly automated way. We are now looking for a new colleague in the support department to manage incoming user questions and support the platform where needed.Day-to-day work tasksMonitoring user activityRespond touser inquiries via e-mailHelp users to understand the system betterProvide online training where neededSet up calls with users where neededRegister system improvementsRegister discovered bugsEnsure user satisfaction with our services and platformWhat weare looking forPositive mentalityMinimal 2 years ofexperience inthe logistics industryAffinity withIT systemsGood understanding ofExcelAnalytical MindsetFluency inEnglish writing and understandingCustomer-oriented approachFluency inUkrainianWhat weofferCompetitive salaryWork from homePossibility to further grow into different roles
Without experience
Kyiv
Full-time work