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Customer Support Engineer in LogiMatika
Posted more than 30 days ago
2 views
LogiMatika
Without experience
Kharkiv
Customer Support EngineerRequirementsHigher or incomplete higher education with a possibility to work full-timeEnglish - Intermediate, German - Intermediate (reading of a technical documentation)Basic working knowledge of SQLExperience of work in IT industry (preferable)Understanding of a software development life cycleTheoretical knowledge of methodologies, software testing principlesAbility to express ideas in a clear and proper wayInitiativity, communication skills, ability to work in a team
Customer Support Engineer
Requirements
- Higher or incomplete higher education with a possibility to work full-time
- English - Intermediate, German - Intermediate (reading of a technical documentation)
- Basic working knowledge of SQL
- Experience of work in IT industry (preferable)
- Understanding of a software development life cycle
- Theoretical knowledge of methodologies, software testing principles
- Ability to express ideas in a clear and proper way
- Initiativity, communication skills, ability to work in a team
- Responsible attitude to tasks, assiduity.
Responsibilities
- Communication with the customer in English and German, identification of problems, their description and reproduction
- Search for a problem solution in the knowledge base, as well as the base completion and its systematization, writing of how-to
- Interaction with development and testing teams
- Performance of a manual functional software testing
Working conditions
- Full-time position
- Formal employment, full social package
- English classes
