Customer support (Contact center operator) in Join UP!, grupa turistichnih kompaniy

Do you want to work in tourism? Then come to us! What does it mean to work at Join UP?! It means being part of a cool team, getting support in implementing your boldest ideas and projects, not following trends, but creating them and having everything to become better and better professionals in tourism sector. Yes, Join UP! — it's not about working in an office from nine to six, it's about constant development, professional growth that will bring satisfaction, about the opportunity to do really iconic and important things. After all, is it the best job in the world to make people's travel dreams come true? Main duties: Handle tourist/passenger inquiries Interact with partners to resolve tourist issues Work with the reservation system (confirm reservations, make changes, inform tourists about changes, etc.) Receive incoming calls Search and offer optimal solutions for clientsProvide advisory support to clients/potential clientsMake outgoing informative calls What we expect: Ability to learnCustomer orientationFluent command of the Ukrainian languageProficiency in English at the B1 levelAvailability of a laptop for remote workExperience as customer support or experience in the tourism and hotel-restaurant sector will be a plusWe offer:Official employmentHybrid work schedule (50% from home, 50% from the office in Kyiv) Shifting schedule, 3-4 shifts per week (there are night shifts) Opportunity to be involved in the development and transformation of the travel industry Opportunity to propose and implement your ideas Medical insurance on favorable corporate terms Opportunity to learn at the Grow UP corporate university and the opportunity to attend external trainings Your corporate online library The opportunity to travel under special conditions, because we offer discounts on tour operator tours and airline service tickets The best team, where there is an atmosphere of care and support and with which you can learn and develop every day Do you want to be part of our team ? Well, then don't delay, just send your resume now. By sending your resume, you provide LLC "JOIN UP!" consent to the processing of personal data specified by you in your resume and/or in the cover letter to it. The personal data provided by you are processed for the purposes of processing your resume, considering your candidacy for a vacant position, and further possible communication regarding the occupation of a vacant position. LLC "JOIN UP!" is the owner of the personal data base, which will include the information specified in the resume. Personal data is processed by us in accordance with the provisions of the Law of Ukraine "On the Protection of Personal Data". You, as the subject of personal data, enjoy all the rights defined by Article 8 of the Law of Ukraine "On the Protection of Personal Data". To exercise the rights defined by the Law, you can contact LLC "JOIN AP!" with a written request, sending it to the legal address of LLC "JOIN AP!" or by sending an email to [email protected].