Customer support consultant (Ukrainian language) in SupportYourApp

Do you want to find the cheapest flights, the fastest delivery, or a tour of Europe? If you are a master of time management and you also get a kick out of communicating with clients, we are here for you. We are looking for a customer support hero who, in the role of a personal assistant in an online format, will help premium clients with various requests. Unleash your potential, learn new skills and achieve ambitious goals together. Our main management principle "People first" will help you with this. Are you curious? Let's discuss what it takes. What you will do: Provide customer support for premium customers via calls, chats and e-mail; Search and analyze information in open sources according to customer requests; Build warm long-term relationships with customers; Focus on team KPI; Work with confidential customer information, adhering to principles of safety; Apply the best practices of interaction with clients; Work in a young team of specialists in logistics, aviation, tourism, banking, hospitality; Grow, grow and grow again. All you need is: High level of command of the Ukrainian language; Clear and competent speech; Experience working with clients ; Analytical and research skills; Positive and responsible attitude; Sincere, yes, very sincere, desire to help people. An advantage will be: Experience in customer support; Experience with air ticket aggregators (Kivi, Tickets, Booking Tripmydream, Skyscanner, and others); Experience with CRM systems. We know many pluses: Flexible schedule (morning, day, evening and night shifts); Competitive compensation and career growth; Creative urban art office in Kyiv cont. Vasylkivska (feel the atmosphere! https://officesnapshots.com/2021/04/28/supportyourapp-offices-kyiv/); A team of like-minded people; Compensation in US dollars; Pleasant bonuses for inviting friends; Paid intensive internship training; Fantastic corporate events, that will be remembered for a long time; Balance between work and personal life; Management interested in your growth and long-term cooperation; Favorable conditions for self-development. Who are we? SupportYourApp is an international Support-as-a-Service company that provides business process outsourcing services for other IT -companies around the world. We work with clients from over 30 countries and speak over 60 languages.Join today—https://www.youtube.com/watch?v=qYb9-CXQoKQWe're waiting for your resume!