Customer support consultant (Ukrainian language) in SupportYourApp

Are you the one who knows where to find the cheapest flights, the fastest delivery, or a tour of Europe? If you are a guru of time management and also get a kick out of communicating with customers, you are welcome. We are looking for a customer support hero who will help premium customers with various requests in the role of a personal assistant in the online format. Unleash your potential, learn new skills and achieve ambitious goals with us. And our main management principle "People first" will help you in this. Are you already interested? Let's discuss what it takes 💛What you will do:Provide customer support for premium customers via calls, chats and e-mail;Search and analyze information in open sources according to customer requests;Build warm long-term relationships with customers;Focus on team KPI ;Work with confidential customer information, adhering to security principles;Apply best practices of interaction with customers;Work in a young team of specialists in logistics, aviation, tourism, banking, hospitality;Grow, grow and grow again. All you need is :High level of command of the Ukrainian language;Clear and competent speech;Experience in working with clients;Analytical and research skills;Positive and responsible attitude;Sincere, yes, very sincere, desire to help people. An advantage will be:Experience in customer support;Experience with air ticket aggregators ( Kivi, Tickets, Booking Tripmydream, Skyscanner, and others); Experience working with CRM systems. There are many advantages with us: Flexible schedule (morning, day, evening and night shifts); Competitive compensation and career growth; Creative and unique art office in Kyiv at st. Vasylkivska (feel the atmosphere! https://officesnapshots.com/2021/04/28/supportyourapp-offices-kyiv/); Like-minded team; Compensation in US dollars; Pleasant bonuses for inviting friends; Paid intensive training and internships; Fantastic corporate events that will be remembered for a long time; Balance between work and personal life; Management interested in your growth and long-term cooperation; Favorable conditions for self-development. Who are we? SupportYourApp is an international Support-as-a-Service company that provides business outsourcing services processes for other IT companies around the world. We work with clients from more than 30 countries and speak more than 60 languages. Join us - https://www.youtube.com/watch?v=qYb9-CXQoKQWe are waiting for your resume!