Customer support consultant in SupportYourApp

We are looking for a customer support hero for our team of Premium Support Consultants. If you are good at time management and you also get a kick out of communicating with clients, you are welcome. Unleash your potential, learn new skills and achieve ambitious goals together with SupportYourApp. And our main management principle "People first" will help you with this. Curious? Now for more details What you will do: Provide premium customer support via phone and email; Search and analyze information in open sources according to customer requests; Apply best practices in interaction with customers and build warm, long-term relationships with them; Work with confidential customer information while adhering to security principles; Develop in a young team specialists in logistics, aviation, tourism, banking, hospitality from all over the world; To grow, to grow and to grow again. In addition to a sincere desire to help people, we expect you to have: High level of command of the Ukrainian language; Ability to formulate thoughts clearly and comprehensibly; Experience working with clients; Analytical and research skills; Multitasking and the ability to prioritize; Positive and responsible attitude. Your advantages will be: Fluency in English; Customer support experience; Experience with air ticket aggregators (Kiwi, Tickets, Booking Tripmydream, Skyscanner, and others); Experience with CRM systems. We will provide you with: Flexible schedule ( morning, day, evening and night shifts); creative urban art office in Kyiv cont. Vasylkivska (feel the atmosphere!https://officesnapshots.com/2021/04/28/supportyourapp-offices-kyiv/); Compensation in US dollars; KPI fulfillment bonus system; Pleasant bonuses for inviting friends; Paid intensive internship training; Management, interested in your growth and long-term cooperation; Favorable conditions for self-development. Who are we? SupportYourApp is a Support-as-a-Service company that provides reliable technical and customer support services to growing companies around the world. We work with clients from more than 30 countries and speak more than 60 languages. We are a team of like-minded people who strive to make the world a happier place by increasing the number of satisfied users. We are interested in the professional growth of people and invest in their development: most of our management have been promoted within the company. Join today —https://www.youtube.com/watch?v=qYb9-CXQoKQWe are waiting for your resume!