Customer Support Agent (Spanish) in Mindly

Hello! We are looking for a Customer Support Agent with a fluent knowledge of the Spanish language. Mindly is a product startup - a marketplace for psychologists and their clients. We strive to make psychology accessible and understandable to everyone. We are the absolute leader in the Ukrainian market, we have over 300,000 customers, and we continue to actively expand into the US market. Our goal is to help people live healthy, happy and fulfilling lives. Mindly attracted an investment of $2 million from the leading European fund Inovo VC. You can read more about us in the article. Mindly is one of the fastest growing HealthTech startups in Europe. About you: 3+ years of experience in customer support Experience with Intercom, Zendesk or any other system for Customer Service Management Fluency in Spanish, English and Ukrainian Willingness to take on different tasksAbility to remain calm and patient in difficult situationsMain tasks: Communicating with our users via IntercomWriting articles on IntercomFollowing and responding to reviews:- Apple App Store and Google Play Market- Instagram- FacebookWhat do we offer?High salaryFully Remote workOpportunity to work in a life-changing product millions of people Do you want to contribute to the mental health of people all over the planet? Send your resume as soon as possible!