The DBA company is a contact center of a fast-growing group of companies operating in the US and Canadian markets, offering work and development in a friendly team!< p style="font-style: normal; font-weight: 400">In connection with the expansion, the company invites to the team Customer Support Agent/ Front desk/Appointment Setterwith knowledge spoken English and medical or pharmaceutical education, or work experience as a nurse or pharmacologist in Ukraine.This is a remote service job healthcar
The DBA company is a contact center of a fast-growing group of companies operating in the US and Canadian markets, offering work and development in a friendly team!
< p style="font-style: normal; font-weight: 400">In connection with the expansion, the company invites to the team Customer Support Agent/ Front desk/Appointment Setter
with knowledge spoken English and medical or pharmaceutical education, or work experience as a nurse or pharmacologist in Ukraine.This is a remote service job healthcare clients (USA and Canada).
What you need to know /be able to:
- speak English fluently;
- have a medical or pharmaceutical education, or experience working as a nurse or pharmacologist in Ukraine;
- be able to control emotions when working with different types of clients;
- be ready for constant learning of new information;
- can be done without work experience, but with good spoken English and a medical education;
- we will teach you how to work with CRM, it is very simple;
- ability to work from 8 am to 5 pm (time zone USA, New York );
- uninterrupted high-speed Internet connection and stable power supply (with the help of power banks);
It will be a plus:
- experience of working in medical institutions (nurse, pharmacist);
- experience of support in the field of health care;
What you will do:
- Answer incoming calls;
- Resolve patient issues;
- Schedule appointments;
- Enter patient information into the database ;
- work with the CRM system;
- NO cold calls;
- NO sales.
What we offer our employees:
- HIGH salary in US dollars;
- regular bonuses;
- paid internship;
- foreign language practice with native speakers;
- training and education;
- career growth;
- full employment, flexible work schedule;
- salary based on interview;< /li>
- friendly team members.
We want you to be comfortable with us, so that work becomes for you an inexhaustible source of inspiration, self-realization, drive, the basis of a stable life and high income!