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Customer Support in Frozeneon
Posted more than 30 days ago
2 views
Frozeneon
Without experience
Kyiv
Full-time work
What to do:Communicating with customers via correspondenceInteracting with the product team< li style="font-style: normal; font-weight: 400"> Working with the functionality of the admin panel on the siteProcessing and searching for payments user, control of payment statusMonitoring and analysis of Fraud ActivitySolving users' problems directly related to searching and working in the databaseWorking with large volumes of information (regular and detailed getting to know information that is publis
What to do:
- Communicating with customers via correspondence
- Interacting with the product team < li style="font-style: normal; font-weight: 400"> Working with the functionality of the admin panel on the site
- Processing and searching for payments user, control of payment status
- Monitoring and analysis of Fraud Activity
- Solving users' problems directly related to searching and working in the database
- Working with large volumes of information (regular and detailed getting to know information that is published in work chats and channels)
What you need to know:
- Desire to help customers, solve their problems.
- English language of Upper intermediate level and above
- Desire to learn and develop
- Rapid assimilation of new information in large quantities
Without experience
Kyiv
Full-time work