Customer Support in RecruitGarden

Congratulations! Do you want to work in an iGaming&Entertainment company that has grown to 500+ specialists in just one year?

We are looking for Customer Support to provide written support to the company's customers.

Intermediate+ English from you. We offer a top salary, insurance and bonuses.

An office, remote or relocate to Europe is possible. Shall we discuss?

Responsibilities

– learn all the necessary information given for work

– help customers through live support (chats, instant messengers and emails, possible hotline)

 – handle customer inquiries appropriately and provide a high level of service

– be ready to work at night

– interact with other departments to resolve issues

Requirements

– knowledge of Ukrainian, Russian (fluent spoken and written), and English (considering all levels) languages

– good written communication skills in one of these language combinations

– empathy, stress tolerance, responsibility, and focus on development and results

– excellent basic computer skills

– ability to work from personal laptop for the first 2 weeks of work during training

We offer

– global flexibility: Embrace the freedom to work from anywhere in the world, with remote work options that let you craft the perfect work-life balance

– paid sick leave

– learning coverage

– team building programs

– mental health programs

– sport coverage

– medical insurance, dental coverage