Customer Support in Frozeneon

We are looking for Customer Support at Gamedev, who will not only help our users, but also share our interests, namely the love of computer games. What you need to do: 🔸 Communicate with customers through correspondence 🔸 Interact with the product team 🔸 Work with the admin functionality panels on the site🔸 Processing and searching for user payments, control of payment status🔸 Solving user problems directly related to searching and working in the database🔸 Working with large volumes of information (regular and detailed review of information published in work chats and channels) 🔸 Communication with company partners regarding the functionality of our product What you need to know: 🔹 Upper intermediate English and above 🔹 Gamer experience 🔹 Willingness to learn and develop 🔹 Rapid assimilation of new information in large quantities What we offer: 🔸 Experience working in a professional team of like-minded people who always ready to share her knowledge and skills; 🔸Opportunity to work on international GameDev products, which have gathered around its ecosystem millions of gamers from all over the world! 🔸High salary level with the possibility of receiving bonuses and % of profit per team; 🔸Paid vacation and sick leave; 🔸 Ability to work remotely - our team successfully works all over the world.