Customer Supply Chain Analyst in WellMore Holdings

About Wellmore HoldingsWellmore Holdings owns and operates a portfolio of clean, fast-growing brands across several health and wellness categories, including sports nutrition, plant-based protein, collagen, teas, and superfoods. Owned by WM Partners, the Wellmore portfolio of brands includes Vega, Great Lakes Wellness, Jade Leaf Matcha, and FGO (From Great Origins).Wellmore is committed to making clean, great-tasting products that improve the health and wellbeing of our consumers and the planet! It is the people that make us who we are: a diverse community of ambitious humans working tirelessly to make a positive impact on the planet, on people, and on the communities, we live in. Learn more at getwellmore.com.WorkplaceRemote US (Hybrid optional if near an office. US Office locations include Denver, CO & Grayslake, IL)About the RoleAn exciting and challenging position exists as a Customer Supply Analyst. You will ensure an efficient and effective customer service operation relating to the order management process for our largest customer, Amazon, and others as needed. The focus for this role is on daily execution of key goals and metrics, both from a Wellmore and customer perspective. What You’ll DoDaily reviews of customer orders against available inventory and determine strategy for aligning demand & supply with Consumption trendsDaily communication with planning team and warehouse facilities to determine inventory position against customer demandExecute end-to-end supplier and customer inventory analysis using multiple data sourcesBuild analytical processes and views to support customer supply chain decisionsFunction as liaison between Sales, Demand Planning and Supply teams to align functions around key decisionsWork with cross functional business partners on achieving key metrics such as Order Fill, Case Fill, On Time Deliver, Must Arrive by DateUtilize customer and supplier inventory data sources to build end-to-end supply and demand analytics to include in-stock targets, days on hand inventory, inventory carrying costs, safety stock, etc.Track inventory and demand systemically to ensure end-to-end metrics work together for successForecast potential for failed metrics in the end-to-end demand-supply systemCreate reports using Excel and internal business intelligence tools to provide insights into customer behavior patterns and opportunitiesDevelop and execute reporting and analysis of key service and supply chain performance metricsSupports management in planning and executing strategic initiatives within Supply Chain in support of elevating customer satisfaction, salesWhat We’re Looking ForBachelor’s Degree required with minimum of 4 years of related work experience in Supply ChainExperience with Amazon's systems and processes – 3P required, 1P preferredAmazon Supply Chain and customer route to market experience requiredPrevious experience managing customer inventory and key service metricsAnalytical skills required - BI reporting (PowerBI, Tableau) and advanced Excel skillsAmazon portal experience (seller central, vendor central)ERP system experienceAbility for analytical and problem-solving skills, collaboration and generating alignmentStrong attention to detail, while understanding the strategic direction setExcellent verbal and written communication skillsAbility to provide direction on adherence to policies, programs and proceduresStrong teamwork skills & experience working with cross-functional business unitsGood business perspective skills with the ability to look at problems or projects through the eyes of the customers, competitors, and coworkersPerks for YouJoin us in helping people be well, more! You will have the opportunity to work with sharp, motivated humans working to make a positive impact on the planet, on people and on the communities, we live in. Some of our benefits & perks for full-time employees include:Medical, Dental & Vision coverage to fit your needsTelemedicine & Employee Assistance Program (EAP) resourcesGenerous Paid Time Off and HolidaysPaid Parental Leave (primary & non-primary)Short-term and long-term disability401K + matchEducation, Fitness & BeWell Flex FundsBucketlist Rewards ProgramEmployee Referral ProgramFree Product!Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.Wellmore does not accept unsolicited agency resumes and is not responsible for any agency fees related to unsolicited resumes.Wellmore is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability status, age, sexual orientation, gender identity and expression, marital status or any other legally protected factor. Wellmore Holdings is committed to providing reasonable accommodation to job applicants with disabilities. Show more Show less Должностной уровень Руководитель среднего звена Тип занятости Полный рабочий день Должностные обязанности Аналитические исследования и Цепь поставок Отрасли Розничная торговля пищевыми продуктами и напитками