Customer Success Specialist @ Savvy Venus, LLC in Savvy Venus, LLC

We are looking for extremely creative and ambitious people to join the team of the Digital Marketing leader on the market! Do you know the Wilki band? Together with the team, they built the Wolves Summit brand, one of the leading technology events in Central and Eastern Europe, which, by organizing events, helped nearly 10,000 companies acquire customers. Between 2014 and 2021, they organized the largest festival for influencers, See Bloggers, reaching an online reach of 100,000,000 users. They developed a company with a million customers (Evenea). They are currently building a company that invests and builds businesses. This means that their team focuses on developing interesting projects in which they use personal brands and focus on digital marketing based on funnels. They select brands from the market that are in four niches: mental health, well-being, business, relationships and, as co-owners, they help scale them. They are looking for people to join their team who like challenges, a dynamic environment and are looking for space to develop their talents. The values ​​they follow are very important to them: openness, trust, self-distance, courage, responsibility, honesty, directness. This builds a good atmosphere and gives space for direct communication. Why is it worth joining the team? Innovative Challenge: You will join a project that will become a leader in its thematic category, giving you the opportunity to use your creativity and independence in action. Development Support: We provide access to courses, materials and opportunities that will allow you to reach your full potential while developing in a team full of passion and mission. Modern Work Tools: You will learn the latest tools and technologies, enabling you to work at the highest level. Phenomenal Atmosphere: You will join an experienced and well-coordinated team where cooperation and support come first, creating an inspiring atmosphere for development. Form of Employment: We offer cooperation on the basis of B2B, mandate contract or employment contract. Salary: up to PLN 5,000 net + possible commission Are you the missing link? If: You have at least 3 years of experience in individual customer service and you feel confident in telephone conversations. You understand the specifics of sales or have experience in B2C sales. You know methods to effectively build long-term relationships and customer retention. Your smile can be heard even through the phone, and your personal culture makes every interaction unique. Empathy is your middle name, and in difficult situations you remain calm and professional. Flexibility and adaptation to changing conditions are everyday life for you. Your proactivity knows no limits, and new challenges are an opportunity for your development. Your brain works in "out of the box" mode, always ready for new, innovative solutions. You are a highly organized person, and independence in action is your key to success. Your communication with customers is an art, and your approach is a teamfishing makes the work go smoothly. You take full responsibility for your actions, engaging in projects with heart and mind. Continuous development is your motivation, and feedback is the path to perfection. Discipline and consistency are your allies in achieving your goals. You are interested in topics related to mental health, well-being, biohacking, health or business, and you want to deepen your knowledge on these topics. You are familiar with the English language and you even feel comfortable in it (level B2 or higher). You are ready for occasional work during weekend workshops and evening webinars. We are looking for extremely creative and ambitious people to join the team of the Digital Marketing leader on the market! Do you know the Wilki band? Together with the team, they built the Wolves Summit brand, one of the leading technology events in Central and Eastern Europe, which, by organizing events, helped nearly 10,000 companies acquire customers. Between 2014 and 2021, they organized the largest festival for influencers, See Bloggers, reaching an online reach of 100,000,000 users. They developed a company with a million customers (Evenea). They are currently building a company that invests and builds businesses. This means that their team focuses on developing interesting projects in which they use personal brands and focus on digital marketing based on funnels. They select brands from the market that are in four niches: mental health, well-being, business, relationships and, as co-owners, they help scale them. They are looking for people to join their team who like challenges, a dynamic environment and are looking for space to develop their talents. The values ​​they follow are very important to them: openness, trust, self-distance, courage, responsibility, honesty, directness. This builds a good atmosphere and gives space for direct communication. Why is it worth joining the team? Innovative Challenge: You will join a project that will become a leader in its thematic category, giving you the opportunity to use your creativity and independence in action. Development Support: We provide access to courses, materials and opportunities that will allow you to reach your full potential while developing in a team full of passion and mission. Modern Work Tools: You will learn the latest tools and technologies, enabling you to work at the highest level. Phenomenal Atmosphere: You will join an experienced and well-coordinated team where cooperation and support come first, creating an inspiring atmosphere for development. Form of Employment: We offer cooperation on the basis of B2B, mandate contract or employment contract. Salary: up to PLN 5,000 + possible commission [Creative Solutions: You will connect with our clients in a way that goes beyond standard service. Your voice will be their guide through our products and services, helping you solve even the most difficult situations and answering any questions through a variety of communication channels., Webinar and eve supportnts: During our webinars and online conferences, you will play a support role, ensuring a smooth flow of dialogue and providing knowledge that inspires and engages., Building Relationships and Retention: Your work does not end with a one-time interaction. You will build lasting relationships with customers by collecting their feedback and providing valuable information that shapes the future of our company., Problem Solving: You will welcome the challenges of complaints and returns with open arms, logging them and implementing corrective actions to ensure customer satisfaction at every stage., Synchronization of Activities: You will actively cooperate with other departments of our company, combining efforts to quickly and effectively solve customer problems., Change Initiative: Your observations and ideas for new solutions will be welcomed. You will dare to go beyond the beaten path of thinking, offering a fresh look at challenges., Continuation of Development: You will participate in training on our products/services and customer service skills, constantly expanding your knowledge and skills., Creating Standards: Your experience and ideas will have influence on shaping standards and processes in our company., Occasional Sales Support: You will participate in the sales process by answering customer inquiries.] Requirements: Communication skills, Customer relationship management, organizational skills, sales, MS Office Suite, Proactivity, Empathy, Customer Service, Customer Retention, MS Excel, ClickUp, Asana, Trello, Slack, marketing Tools: . Additionally: Startup atmosphere.