Customer Success Manager (B2B, API) in VEB DRIM TEHNOLODZhI, TOV

August 28, 2024 booking

Customer Success Manager (B2B, API)

Kyiv

"WEB DREAM TECHNOLOGY" LLC - is part of a group of IT companies that develop products based on big data under the VKURSI brand.

VKURSI API service allows our customers to get analyzed and structured data from more than 200 state registers in seconds and to integrate these data with their own ERP/CRM systems, mobile applications and WEB sites.

In simple words, the VKURSI API service is very similar to the "Action" application, which allows citizens of Ukraine to obtain data from various state registers (certificates, extracts or digital documents online), and we provide such technologies and data to our business-to-business (B2B) customers.

We are proud that the VKURSI API product has become a driver of digital transformation for hundreds of our clients: DTEK, Naftogaz, FORA, METRO, Kyivstar, MHP, PUMB Bank, Credit Agricole Bank, Ukrsibbank, Kredobank, Taskombank, Pravex Bank, Deposit Guarantee Fund of Individuals and many others. launch and support of the VKURSI API service.

through an online form), advise them via e-mail, chat, phone, video call

What's important to us:

• have experience in the position of Customer Success Manager/Customer Success Manager and experience in B2B sales from 1 year
• be able to learn quickly, perseverance, and the desire to develop to improve professional skills
• have strong analytical skills, the ability to follow trends, the ability to quickly find and analyze information;
• listen and hear customers, have the ability to identify a need and offer the best solution;
• have well-developed presentation and persuasion skills, able to maintain and develop long-term relationships with clients

Will be a plus, but not required:

• experiencework in financial companies/banking;
• understanding of the legal and technical nuances of the work of state registers;
• legal or financial education.

What we are ready to offer:

• work in an IT company with a popular product that appreciates the ideas of employees, adheres to a modern style of management and development with the absence of bureaucracy
• "open door" policy - you will always have direct contact with the management, the owner of the company
• WP, which is drawn up from a fixed rate of 30,000 to 40,000 hryvnias, + % of subscriptions + CRI team bonuses (average monthly compensation). In total, in the 1st year of work it is 45,000-60,000 UAH/month, in the 2nd year of cooperation 60,000-80,000 UAH/month
• the possibility of professional development to the level of an expert (project work with banks , financial institutions and large business), with a salary of 60,000 — 100,000 UAH/month
• career development to the head of a department of a separate product direction. Because we prefer the growth of managers from within the company
• you will receive compensation for external courses to apply the acquired knowledge in the work of our product and company
• corporate laptop and hybrid schedule: work in the office at the address of BC "Leonardo", str. B. Khmelnytskyi 17/52A and remote
• official employment, paid vacation, sick leave, possibility of booking for men

If you have any questions or you ready to send my resume - waiting for your message. HR Olga