Customer Success Manager (Account Manager) @ Elitmind in Elitmind

We’ve been honored as  Microsoft Partner of the year 2023 in Poland  and following that achievement we are focusing on growth and development, that’s why we are recruiting intensively.

At the moment, we are looking for a Customer Success Manager to join our existing Team at Elitmind. 

The Ideal candidate has experience in Identification of customer needs , especially in the area of new cloud and data technologies . This role demands focus on existing customers’ growth and retention . We are looking for a self-driven person with knowledge in the area of new cloud technologies (Data, AI, Infrastructure, Security or Apps) that will enable Elitmind to growth within existing customers. 

Elitmind  provides world-class  Data Platforms, Data Reporting, Analytics, Machine Learning, AI consulting services , and Managed Services focused on Microsoft cloud technology – Azure Data & AI and Power Platform. To fully enable the Customers to embrace the power of analytics tools and solutions company also provides corporate learning programs via its educational platform  Elitmind Academy .

Elitmind  has successfully transformed dozens of organizations in the following industries: Retail, Energy, Banking, Telco, Logistics, and Government Sector , delivering over 300 Data & AI solutions .

Combining business expertise with deep technical knowledge and skills is Elitmind’s primary asset, proven by solid business partnerships with top worldwide companies such as the General Authority of Customs in Qatar, Abu Dhabi Development Holding, ABB, Hitachi, Phillip Morris International, Stora Enso and Takeda. 

Join us and become another ElitManiac ! :)

• High skills in creating a solution vision tailored to customer needs.
• High personal culture, ability to work with management, directors, managers, and architects.
• Fluent in English (additional languages are a plus).
• Goal-oriented and strategic planning.
• Excellent communication skills and the ability to present arguments clearly and understandably.
• Ability to conduct meetings, workshops, and presentations.
• Experience in the area of Technology Sales or Presales, as CDO, CTO, Digital Advisor, Architect, Leader of technology/domains or other relevant role utilizing new cloud technologies (Data, AI, Infrastructure, Security, Apps).
• Willingness to travel, including internationally (Western Europe, Southern Europe, Middle East- Dubai) - you plan your schedule, but events may require it.

We’ve been honored as  Microsoft Partner of the year 2023 in Poland  and following that achievement we are focusing on growth and development, that’s why we are recruiting intensively.

At the moment, we are looking for a Customer Success Manager to join our existing Team at Elitmind. 

The Ideal candidate has experience in Identification of customer needs , especially in the area of new cloud and data technologies . This role demands focus on existing customers’ growth and retention . We are looking for a self-driven person with knowledge in the area of new cloud technologies (Data, AI, Infrastructure, Security or Apps) that will enable Elitmind to growth within existing customers. 

Elitmind  provides world-class  Data Platforms, Data Reporting, Analytics, Machine Learning, AI consulting services , and Managed Services focused on Microsoft cloud technology – Azure Data & AI and Power Platform. To fully enable the Customers to embrace the power of analytics tools and solutions company also provides corporate learning programs via its educational platform  Elitmind Academy .

Elitmind  has successfully transformed dozens of organizations in the following industries: Retail, Energy, Banking, Telco, Logistics, and Government Sector , delivering over 300 Data & AI solutions .

Combining business expertise with deep technical knowledge and skills is Elitmind’s primary asset, proven by solid business partnerships with top worldwide companies such as the General Authority of Customs in Qatar, Abu Dhabi Development Holding, ABB, Hitachi, Phillip Morris International, Stora Enso and Takeda. 

Join us and become another ElitManiac ! :)

,[Managing assigned accounts, retaining customers and leading a matrix team to work for customer’s success. , Identification of customer needs in the area of new cloud technologies. , Co-creating the strategy for the Customer Success & Growth department. , Collaboration with other departments of the company, especially Delivery&Tehnology team and New Business team. , Close cooperation with technology partners such as Microsoft, Databricks, Snowflake, UiPath, GCP, etc. , Active efforts and planning to acquire new projects and/or services within existing customers, building long-term relationships with customers and partners. , Reporting to the Head of Customer Success & Growth. ]
Requirements: Communication skills, english
Tools: Jira, Confluence, SharePoint, Agile, Scrum.
Additionally: Sport subscription, Private healthcare, Small teams, International projects, Employee programs, Integration events, Free coffee, Bike parking, Modern office, Office in the city center, No dress code.