Customer success manager in Vitrager.com

Hello! KORSA TM is a leader in IT innovations in the window industry and the developer of Vitrager.com. We are creating Amazon for the window and door industry. Our clients are window companies from all over Europe. The main task is to help them achieve success, using all the possibilities of our program. Do you want to work with the foreign market and develop in this direction? Then the Customer success manager vacancy for Vitrager.com is just for you! ;) Customer success manager vacancy - for you if you: - have experience working with customers in the B2B segment - quickly learn the functionality of any software, have attention to details - speak English fluently - have logical thinking, high communication skills, responsibility and self-organization - result-oriented team player Advantages will be: - experience working in customer support in an IT company - knowledge of the Polish language - technical education WHAT YOU NEED TO DO: - understand the business and needs of the company's customers - present the capabilities of the company's IT solutions to solve customer needs - advise customers on their questions regarding the functionality of the system - to deal with the expansion of the number of active functionality of users and the increase of the number of users (at the expense of own results of cooperation with clients and interaction with company managers) - to identify bugs and eliminate them (cooperation with the Project manager) - to analyze the reasons for not using a certain functionality , make appropriate proposals to improve the system (cooperation with the Product owner) WHAT WE OFFER:- Working schedule: MON-FRI, from 9:00 a.m. to 6:00 p.m. - fully equipped workplace, modern Open Space office - young and friendly team - opportunity career growth (Product manager / head of department) - paid internship - official employment - vacation and sick leave in accordance with the law - constant doping in the form of tea and coffee) Send your resume to communicate in more detail. Maybe we are waiting for YOU ;)