Customer Success Manager in CleverStaff

"What to do:\n" +

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"- Increasing engagement client to work with CleverStaff\n" +

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"- Conducting presentations, user training\n" +

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"- Helping our clients achieve the best results when working with the system, delving into their needs and tasks\n" +

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"- Participation in prioritizing tasks for developing system capabilities, taking into account customer feedback.\n" +

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"- Analysis of customer requirements.\n" +

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"- Control over the renewal of contracts and timely payment of clients.\n" +

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"- Participation in reducing customer churn\n" +

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"Which candidate are we considering:\n" +

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"- Curiosity and empathy\n" +

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"- Ability to build trusting relationships with clients\n" +

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"- Communication skills, ability to find contact with other departments\n" +

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"- Fluent Ukrainian and Russian (written and spoken). English Pre-Intermediate;\n" +

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"- Experience in a similar position - from 1 year.\n" +

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"- Multitasking and result-oriented. Ability to work independently and responsibly.\n" +

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"About CleverStaff\n" +

"Professional software for applicant tracking and recruitment automation.\n" +

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"Cloud and Enterprise versions with full GDPR compliance.\n" +

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"\u200B> RECRUITMENT AUTOMATION: Appropriate candidates'\u200B suggestions, Instant reports, Recruiting funnel.\n" +

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"\u200B> ATS: Customizable recruiting workflow, Customizable auto-emails, Google & Outlook Calendar integration, Roles & privileges management.\n" +

"> GROW YOUR DATABASE: Resume parsing technology, Email sync & CV uploads, Bulk database import, LinkedIn & local job boards integration.\n" +

"> ADVANCED FEATURES: Customizations & API, HR Module, Database backup, Clients'\u200B management & access.\n" +

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"> USERS' CARE: Friendly interface (UX), Responsive tech. support, Version updates each 1-2 weeks, Data import in 3 days."