Customer Success Manager in Crowdin

Crowdin is a product IT company that makes a cool platform for localization (translations) of software, sites, applications. During our existence, we have gained the trust of more than 2,000,000 users from all over the world. Our clients include companies such as Microsoft, Prestashop, Kickstarter, Xiaomi, Discord, Minecraft and many others.

The ideal candidate for our Customer Success team is a fun, friendly person who loves working with technology 👩🏻 ‍💻.

You will work on:

👉 solving customer requests via email, online chat
👉 making calls to customers (after the internship) to resolve requests
👉 transferring feedback from customers to the development team

We really want to get to know you if you:

✔️ know English at the Upper-Intermediate level and above (our clients are all over the world, so communication is only in English)
✔️ feel customer-oriented and willing to help others
.

We offer:

💻 paid internship and interesting tasks
🏡 flexible flexible work schedule
🌴 paid vacation and sick leave
✈️ the possibility of business trips abroad
🎁 pleasant benefits