Customer Success Manager in Everstar

We are Everstar. The first recruiting agency that helps milltech companies find talented people and jointly bring victory closer.

Now we are looking for a Customer Success Manager for our client - one of the largest developers and manufacturers of UAVs for the defense needs of Ukraine.

The team focuses on constantly improving the characteristics of the boards, using new approaches and technologies. Own production facilities allow you to quickly implement changes and ideas.

Future duties:

• Providing advice and assistance to users in working with UAVs.
• Helping the first line of support for complex questions regarding the operation of UAVs by users.
• Helping in testing UAVs and components.
• Participation in presentations, exhibitions with the company's products.
• Traveling to customers and solving problems on the spot.
• Gathering for providing feedback on the use of UAVs and components.

Required skills and experience:

• Engineering education (will be a big advantage).
• Experience of working with the military, volunteers, experience of involvement in volunteer activities.
• Experience of using UAVs, radio electronic devices is an advantage.
• Understanding the technical aspects of UAVs and their structure.
• Skills in working with Google documents.
• Willingness to work in a dynamic environment and quickly adapt to new information.
• Flexibility to work and discipline.

will/Terms of operation (choose one of the options):

• Official employment through Diya.City.
• Vacation — 24 calendar days per year + 1 day of vacation for a birthday.
• Medical insurance after successful completion of the trial period.
• Opportunity to create new, experiment and solve complex tasks.
• Professional growth and continuous improvement of skills.
• Team of like-minded people and innovators.
• Reservation of conscripts subject to current military registration documents.
• Comfortable office on the right bank of Kyiv.