Customer Service Specialist @ Recru.to in Recru.to

Our client is a company that produces industrial, polymer floors, architectural concrete and terrazzo. A leading supplier of technologies and chemicals for construction in the field of concrete and resin industrial floors, decorative floors and outdoor concrete surfaces. Due to the continuous development of the company, we are looking for a person for the position of Customer Service Specialist.

Employer Offers:

• Discounts on company products and services
  
• Integration meetings
  
• Christmas packages
  
• Employee parking
  
• Employee referral program
  
• Necessary tools needed for work

• Experience in a similar position related to customer service by telephone and stationary
  
• Communication skills
  
• High personal culture and professionalism.
  
• Willingness to self-development and learning
  
• Positive attitude
  
• Time management
  
• Good understanding of customer service principles and practices
  

Preferred:


• Good knowledge of Microsoft Office , Outlook, IdoSell store service
  
• Knowledge of English or Russian
  
• Experience in the construction industry

Our client is a company that produces industrial, polymer floors, architectural concrete and terrazzo. A leading supplier of technologies and chemicals for construction in the field of concrete and resin industrial floors, decorative floors and outdoor concrete surfaces. Due to the continuous development of the company, we are looking for a person for the position of Customer Service Specialist.

Employer Offers:

• Discounts on company products and services
  
• Integration meetings
  
• Christmas packages
  
• Parking for employees
  
• Employee referral program
  
< li> Necessary tools needed for work
[E-mail and telephone contact with Polish and/or foreign customers (answering questions, clarifying doubts, looking for solutions) Providing information about products, Registering applications for CRM system, Redirecting a person to the online store or appropriate departments, Calling customers (cold leads from the internal database), interpersonal skills, Additional: Identification of opportunities to increase customer satisfaction and customer relations, Online store service (by phone + e-mail), Issuing documents commercial, waybills]
Requirements: MS Office, Outlook
Additionally: Free parking.