Specialist in working with customers in an online store in One Group

The One Group company, which operates in the luxury segment of Ukraine, was founded in 2010. The company is actively developing a network of stores and online sales. Among them are mono-brand stores: Philipp Plein, Dirk Bikkembergs, Vic Matie and multi-brand stores - One Group, One Club. Internet projects oneclub.ua and onegroup.ua We invite a young and active person to the friendly team of a fashionable Internet project for the position of Specialist in working with clients in the contact center. We work with an interesting and non-boring product category — luxury fashion clothing and shoes. Candidate requirements: Experience working in a contact center or clothing/shoe store. Competent Ukrainian and Russian language is mandatory. Pleasant voice and confident speech. Customer orientation. Responsibility. Basic but confident use of office programs on a computer. Fast typing. The ability to work in multitasking mode. Working conditions: The department's working hours are from 10:00 a.m. to 8:00 p.m., Mon-Sun. The employee's work schedule is flexible upon agreement. social networks for the purpose of making a purchase. 2. Operational reporting on orders. 3. Work with changes in order statuses — control, clarification and informing Customers. 4. Call customers on issues of satisfaction and inactivity. 5. Communication with other departments of the project regarding clarification of questions from Clients. At the moment, the work is remote. You must have a computer with a headset and working conditions.