Customer service specialist in DTEK, TOV, Energetichna kompaniya

DTEK Dniprovski Elektromerezhi is a leading energy company of Ukraine, which distributes electricity in the territory of the Dnipropetrovsk region and serves more than 1.3 million customers. The Company's employees daily provide Ukrainian homes with light and comfort, and enterprises with the opportunity to work and develop. , a decent salary and a bonus based on work results; Paid holidays and sick leave; Medical insurance after the trial period; Training at the DTEK Academy (online courses, classroom trainings, master classes, closed clubs, professional communities); An energetic and friendly team. We will be glad to see you in the team , if you: Have a higher or secondary special education; No job delivery requirements; Have competent oral/written communication; Confident PC user (Word, Excel, Outlook, SAP ERP—preferred); Able to control the emotions of customers. Your main tasks will be: Face-to-face reception of the Company's clients; Providing advice to clients in the areas of activity of OSR; Registration and processing of client appeals; Conclusion and renegotiation of contracts for the distribution of electric energy with household clients; Formation of billing for paid services; Attracting clients to use digital services. By sending a resume to the vacancy, you consent to the use of your personal data by DTEK Dniprovski Power grids within the current legislation of Ukraine. The company DTEK Dniprovski Elektromerezhi guarantees the confidentiality of applications and the negotiation process when selecting candidates for a vacancy. We draw your attention to the fact that feedback on the results of the vacancy review is provided within two weeks of a positive decision on your candidacy. Our energy brings light and comfort to people!