Customer service specialist in KOMPANIYa ENZIM, PRAT

Enzym Group is one of the most sustainable biotechnology companies in Eastern Europe. Family business in the second generation of the Vovk family of Ukrainian entrepreneurs.

Four business areas of the group and its own R&D laboratory provide partners in 23 countries of the world with food, fodder, bakery and yeast solutions to improve the standard of living of people, introducing biotechnology into their everyday life.

We are always one step ahead, so we are looking for specialists who will strengthen our team and step together with us. We are currently looking for a customer relations specialist.

You are our ideal candidate if:

• High level of proficiency PC, including operational and analytical work in 1C, Pradata, CRM, SAP programs.
• Systematic and consistent performance of management tasks, optimal use of resources for fast and high-quality performance of tasks.
• Ability establish effective communications with counterparties and process information in accordance with the Company's requirements and needs.
• Knowledge of the basics of document management.
• Teamwork skills, stress resistance, flexibility, concentration and perseverance.

Your responsibilities will include:

• Ensuring timely initial control and processing of customer orders in accordance with established Company rules.
< li>Implementation of effective electronic and paper document flow in accordance with the established procedures.
• Processing of appeals and prompt resolution of customer needs within the scope of own job duties.
• Maintenance of documentation and archiving of the department, service.
achievement of the goals set by the manager, regular revision of the salary;
• The possibility of additional training and certification to improve qualifications;
• Commuting to work by corporate transport;
• The possibility of working partially remotely;
• Official employment, 24 days of paid vacation + additional health pay, paid sick days.

Create life-changing events with us!