Requirements:High level of communication skillsAbility to work with customers and solve their problemsWillingness to learn and develop in the field of online educationKnowledge of the basics of working with a computer and office programsResponsibility, organization and stress resistanceExperience in support service will be an advantage , but not mandatoryWorking conditions:Stable schedule: Monday-Friday, from 9:00 to 18:00Office near the subway, comfortable workplaceBonus grid based on work resu
Requirements:
- High level of communication skills
- Ability to work with customers and solve their problems
- Willingness to learn and develop in the field of online education
- Knowledge of the basics of working with a computer and office programs
- Responsibility, organization and stress resistance
- Experience in support service will be an advantage , but not mandatory
Working conditions:
- Stable schedule: Monday-Friday, from 9:00 to 18:00
- Office near the subway, comfortable workplace
- Bonus grid based on work results
- Friendly team and opportunities for professional development
- Working in a modern and innovative company
Responsibilities:
- Providing advice and support to the company's clients by phone and e-mail and via chat
- Solving problems and questions that arise from customers when using our educational platforms
- Registration and processing of requests from customers
- Cooperation with other departments for operational solving customer issues
- Maintaining a positive image of the company and a high level of service