Customer service manager with knowledge of English / Polish / German / Italian / Spanish / in Gvalt Hr Agency

Gvalt Hr Agency is a leading HR agency in the city of Lviv. We specialize in recruiting personnel for various fields of activity and provide our clients with high-quality HR solutions. Due to the expansion of our team, we are looking for a Customer Support Manager. What challenges await you:- Provide high-quality customer support via phone, email and chat;- Answer customer questions about our services, processes and deadlines;- Solve conflict situations and ensure customer satisfaction; - Keep documentation of customer requests and their processing results; - Cooperate with other company departments to resolve issues. Who is our ideal candidate? - Experience in customer support or a similar position will be an advantage; - Excellent communication skills skills and ability to work effectively with clients;- Ability to work effectively in a team and solve problems;- High responsibility and result-oriented. You will like us because:- Competitive salary and bonus system;- Professional development and career growth opportunities ;- A friendly and dynamic working atmosphere;- The opportunity to join a team that knows how to set goals and win;- An active corporate culture;- A trial period to adapt, learn and show your strengths. If you have the relevant experience and skills, you can become part of our professional team! We will be glad to consider your candidacy and give you the opportunity to develop with us!