Customer service manager/ sales manager in EDIN

Hello! Let's get acquainted, EDIN is, as it is now fashionable to say, an IT company. You don't see us in big markets, grocery stores, shopping or business centers, but we are there. For example, all the goods you buy in national networks get on the shelves with the help of our service - electronic document management. Therefore, in order not to leave you without delicious cookies or baby food, we provide seamless electronic data exchange services.

In 2024, 160+ merchant networks and 5,000+ suppliers sent 75,000,000 electronic documents through our platform. Therefore, our mission is not to sell a service, but to provide business with quality processes. And the latest news, electronic document management EDIN is already available not only in Ukraine, but also abroad. Therefore, we are waiting for you to grow together further!:)

What can you get by working with us?

• Interesting and environmentally friendly sales. Our products are not just products, they are a way to simplify our customers' business processes.
• The opportunity to grow with us. In our team, almost 90% of the management staff are people who grew up with the company to management positions. 
• Support and help for beginners. We understand that starting a new path can be difficult, so we pay special attention to the adaptation of new colleagues.
• Friendly atmosphere and events that bring us even closer. Here everyone will feel like a part of a big family.
• Comfortable office on the street. Dontsia, 6 (Solomyansky district), where there is everything for work, and most importantly - colleagues who will always help and support. 

What will you do? 

• Maintain and develop the existing customer base
• Work with regular requests, monitor the fulfillment of obligations
• Conduct negotiations, upsale/cross-sale
• Work with negatives, build long-term relationships with clients
• Interact with internal teams (finance, technical support)
• Keep reporting in CRM

We are flexible and have a personal approach to each candidate. It is ideal if you:

• Have experience in B2B sales
• Have the ability to build trusting relationships with clients
• Understand the specifics of working with corporate clients
• Energetic and active at work.
• You have excellent communication skills and know how to present ideas.
• Fluent command of the Ukrainian language (must)

If you lack any skills, we still have vacancies for various levels of specialists">And so you can feel our atmosphere even better:

• You are the main capital of the company. That's right, a person is the most valuable capital for a company ;)
• Try something new and be the first. We are not afraid to experiment, which is why we are market leaders.  
• EDIN and communications. The only communication for us is primarily the establishment of communication between all team members, effective interaction with colleagues, which allows us to ensure effective and clear data exchange without informational and temporal losses.
• Self-improvement every day. We do not stop for a minute in development, we strive for an ideal, because we sincerely believe that it exists.
• Do good with us. Charitable activities are an integral part of our business. We help, look more broadly, see people and situations that need help and don't stay away.
• Being around and listening. We support teamwork. No member of our team is left without support and help if they need it.
• Our client always stays with us. Most of our clients have successfully worked with us throughout all the years of our existence and we do everything possible to exceed their expectations.

Join our team, where everyone cares about the success of others, and joint victories are the best incentive for development!