Customer service manager of the Premium segment in Raiffeisen Bank

At Rife, we make sure that you can focus on the main thing - the work that matters. We take care of the rest: stability, development, support and comfortable conditions. Read more about our benefits and conditions of this vacancy. 

• Medical insurance - taking care of your health from the first day of work

• Care for well-being and comfort: free consultations of a psychologist, nutritionist and lawyer, discounts on sports and shopping, family events for children and adults, as well as a sports community and corporate library

• Social package: official employment, 28 days of paid leave, additional maternity leave for dads, financial assistance at the birth of a child

• Professional training and development: more than 130 online courses, customer experience training programs, L&D hub, access to the Rife knowledge base and participation in professional, reader communities

• Opportunities for career growth: internal candidates always have priority. You will have the opportunity to develop in the retail business, or other areas in the bank.

• Support for defenders: we save jobs and pay average wages to mobilized employees. There are special support programs for veterans and a growing veteran community

Working in a bank is not just about numbers. It's about people. See for yourself - https://youtu.be/VujCainSXRc suitable

• Maintain long-term relationships with clients and attract new ones

• Open and maintain accounts, monitor service quality at every stage

Build trust. Offer a solution. Work with clients who value quality. 

Why Raiffeisen Bank? 

Raiffeisen Bank is the largest Ukrainian bank with foreign capital. We have been creating and building the banking system of our country for more than 30 years. 

Rife has more than 5,500 employees, including one of the largest product IT teams, numbering more than 800 specialists. Every day, we work side by side so that more than 2.7 million of our customers can receive quality service, use the bank's products and services, and develop business, because we are #Together_with_Ukraine. 

Our main value is people, and we give them support and recognition, train them, involve them in changes. Also Rife:

• One of the largest lenders to the economy and agrarian business among private banks

• Recognized as the best employer by EY, Forbes, Randstad, Franklin Covey, Delo.UA

• The largest donor of humanitarian aid among banks (Red Cross of Ukraine, UNITED24, Superhumans, BRAVE)

• One of the largest taxpayers in Ukraine, 6.8 billion hryvnias were paid in 2024

Opportunities for everyone:

• We support the principles of diversity, equality and inclusiveness

• We are open to hiring veterans and people with disabilities and are ready to adapt the work environment to your special needs needs 

• We work with students and seniors, creating conditions for growth at any career stage 

Join the Raif team, because YOU matter to us!? 

Do you want to know more about Rife? - Follow us on social networks: Facebook, Instagram, LinkedIn