Customer Service Manager, Online Store Seller (English B1) in INCARNE

Hello! 🙂 If you know English at the B1 level, read on 👇 The INCARNE™ company is looking for a customer relations manager (online store seller) to join its team. In 2015, we created our own production in Lutsk. We make covers for laptops and tablets, backpacks, bags and other accessories from genuine leather. Today, we continue to confidently move forward and improve further 🇺🇦Our brand is online: https://instagram.com/incarneleather The INCARNE™ mission is to produce quality things with its own special aesthetic. Things that will help people lead a beautiful life. All our products are made with love and attention to every detail. This job is just for you if you: Like to communicate with people, easily start a friendly conversation, and phone conversations come easily to you Active person, likes to work dynamically Learns quickly, likes regular changes and updates in daily work. We are constantly working to improve service and products. You have experience in similar positions. You have an English level of B1 and above, fluent correspondence, the ability to communicate in English on the phone. You are fluent in competent Ukrainian. we value attention to detail and independence in work, because we believe that this is exactly the key that will allow you to work as efficiently as possible. Duties: Communication with customers regarding orders, delivery, reviews Upselling of related products that may be useful for the customer Maintaining CRM according to established standards Checkout orders in 1KCommunication with production regarding the specifics of the execution of certain individual ordersReception of incoming calls, making outgoing calls to process ordersProcessing feedback from customersHelp and suggestions for improving the company's product and serviceOur offer: Cool teamStable workDecent payRemote workLearning new tools and skillsTo become part of our team , send us your resume and answers to a few questions here: https://incarne.ua/customer-support-form See you soon! 😉