Customer service manager (logistics) in BSA Global

BSA Global isa logistics company that provideshigh-quality services in the field of transportation and logistics. We pride ourselves on ourinnovative solutions, customer focus and commitment to excellence.

https://bsaglobal.pro/

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We are looking for a motivatedand experienced Customer service manager to join of our team and will contribute to our continued success.

Brief what you will need to do: Support the sales team in performing a variety of administrative and operational tasks, ensuring efficient and productive sales processes.

Functional duties:

• Documentation and coordination (preparation, review and management of supporting documentation - invoices, contracts and acts; ensuring accuracy and compliance of all documents company policies and legal requirements).
• Working with customers (management of receivables, maintenance and updating of customer information in the CRM system).
• Sales Support (assisting sales managers in their day-to-day activities, including scheduling meetings, preparing reports and tracking leads; conducting research to identify potential customers and collecting relevant information for the sales team). generation and analysis of reports to support strategic sales planning).
• Management of contracts with clients; coordination with legal and compliance departmentsregarding compliance of all agreements with regulatory standards).
• Interdepartmental coordination(ensuring communication and coordination between the sales department and other departments; resolving and eliminating any -any questions or requests related to current projects).
• Project Management(assistance in the management of current projects; request processing and operational solving current issues/tasks).

Requirements for the position:< /b>

• Higher education in business administration, logistics or a related field.
• From 2x experience, preferably in the field of logistics or transportation.
• Deep knowledge of the logistics market and sales processes.
• High organizational and multitasking abilities.
• Experience with CRM systems and Microsoft Office package, preferably 1C 8.
• High interpersonal and communication skills.
• Ability to work both independently and in a team.
• Attention to details and the ability to solve problems.
• Proficiency in English will be an additional advantage.

Personal qualities:

• Positive, enthusiastic and proactive attitude.
• Ability to work at a fast pace and meet tight deadlines.
• High level of drive and drive to achieve high quality results.

We offer:

• Competitive salary depending on work results (rate + bonuses).
• Opportunities for professional development and career growth (internal and external training, reporting directly to the commercial director) .
• Opportunity to build or rebuild processes to improve department and company efficiency.
• Supportive and collaborative work environment — a team of professionals who love their work.
• Social package according to KZpP.
• Separate format of work Mon - Fri from 9:00 - 18:00.

The vacancy is urgent, so do not delay and send your resume!