Customer service manager (feedback and complaints) in TurboSTO

Hello! TurboSTO is a service station network that has grown to 300+ employees in 5 years and continues to expand. Every 3 months we open a new service and have ambitious plans. And also, we are the first service station that implemented AI in the work. Now we are looking for a talented person - Manager of dealing with advertisements. We offer: a comfortable office in the very center of Kyiv; a cool atmosphere within the team; the best IT products for work; analysis of Google reviews and proposals for improving work; participation in the development of a strategy to improve the company's work; work on reducing customer complaints, including teamwork on the quality of the tools offered for resolution; interacting with the company's departments to quickly resolve complaints. It is important for us that our future colleague had relevant skills: organizational and analytical skills; has experience in working with conflicts and is stress-resistant (we will support); understands that the main thing at work is the result; has competent oral and written language; team player; as well as responsible and attentive to details. 380984515502Lilya