Customer service manager in Golden Staff

DescriptionThe company's Foreign Language Center announces a competition for the position of Customer Service Manager with the prospect of growth to Project manager. Golden Staff Study is the undisputed leader in the field of corporate language training. The largest national and international companies work with us: Credit Agricole, Amway, Coca-Cola, Grammarly, DHL, WOG, Platika, DTEK, etc. Requirements We invite to our team a specialist who: can work in multitasking conditions speaks English - no lower than Intermediate confident user: Gmail, Google Docs, MS Office, Bitrix24 knows how to listen and understand people, uses client-oriented skills, friendly and positive, higher philological education — (philologist or translator) will be a plus, it will be an advantage if you speak Polish Responsibilities You will be responsible for: business correspondence with clients, timely organization of educational projects, control of educational projects: coordinating schedules, choosing teachers, sending educational materials and consulting on their selection, communicating with students in Ukrainian and English Working conditions 5-day work week, 8-hour work day (schedule from 9:00 a.m. to 6:00 p.m.); active, young, positive team; remote work ; official employment; means of communication: laptop, mobile phone, headset, bonuses for excellent work results; onboarding and a mentor who accompanies during the adaptation stage; three-month trial period (with salary) In the Golden Staff Study team, every specialist gets the opportunity to develop professional and personal skills , propose and implement your own ideas, and a light and positive atmosphere contributes to comfortable work. We value each other and truly appreciate everyone's contribution to the common cause! If our values ​​resonate with you, then we are waiting for you!