Customer service manager in Binotel, TOV

Hello everybody! We are an IT company that provides business telephony services, together with a set of smart tools to increase sales and customer service. Who are we looking for? A specialist who will implement, develop and maintain high standards of service quality for our customers. What you will do: Evaluate quality customer service. Classify difficulties and find ways to solve them. Process customer reviews. Communicate with customers, provide feedback to customers based on their appeals and reviews (phone, e-mail). Scrupulously and responsibly conduct internal reporting. You are our ideal candidate, if you are: Sociable: and you cannot imagine your working days without communication with your favorite clients. Literate: you not only write without spelling and punctuation errors, but also know how to formulate your thoughts. Optimistic - you always have a positive attitude. You want to be a support and support for the client. Be friends with him and love him as a family member. Why would you want to come to Binotel? Everything is very simple: Support and training from the first day. Our employees are developing and we are ready to help you. We are IT. An interesting product, different for each client, and new knowledge every day. We feel comfortable. Modern open space in BC Apollo, where it is convenient to get to from Osokorky metro and Livoberezhna metro (now we work from home). The most loyal managers in Kyiv. With colleagues and the boss on "you". Official employment from the first day and vacation for 24 days. Career growth. In six months you will have the opportunity to become a leading specialist. Do you have any questions? Ready to answer them at the interview. Send us your resume!: