Customer service manager in StudySo

Job description We are looking for a communicative and responsible person for the position of ONLINE Customer Service Manager full-time. What you will do: Clarify information in educational institutions regarding admission requirements and deadlines; email correspondence (provide information about the necessary documents in accordance with the requirements of the chosen educational institution/s and the embassy/consulate; plan your work with the student and parents step by step, informing you in advance of further actions); check the prepared documents for correct spelling, dates and any exact the data specified in the documents; To monitor the terms of the student's enrollment in the educational institution and obtaining a visa; To provide information on accommodation and to search for the optimal options for student accommodation, to register the agreed options. To provide reporting on the work done once a week Required qualifications: Higher education; Knowledge of English/German at least B2 level; We offer: Training and development; The possibility of professional growth; Competitive salary. Working schedule: Mon - Fri, 10.00 - 19.00 Send your resumes and we will contact you immediately for a further interview!