Customer service manager in UkiService

We, the UKi Service team, provide outsourcing services to healthcare companies located in America. We cooperate with many companies located in 15 states. We process their databases and help perform various tasks related to user support. We do NOT sell, but we are responsible for timely payments. We make calls to our clients in order to provide or clarify information, and since they are native speakers, this is a great opportunity to practice English communication and overcome the language barrier! We care about our staff, so we offer you: Salary from 12,000 to 18,000 UAH/month depending on the level of English and timely payment; Working schedule from Monday to Friday, 8 h/day, from 15:00 to 23:00 or from 16:00 to 00:00; The possibility to work from home The possibility to constantly improve your English, because there are free language courses for employees; the possibility of receiving a letter of recommendation from an American company! It is worth noting that in America the field of medicine is built a little differently, almost 65% of residents have private medical insurance that covers certain costs. Therefore, you will work in special software with data on patient visits and the status of their insurance cards. We also have a user support department, where you will need to consult about insurance. Who do we want to see in the team? a person who knows English at level B2 and above and is not afraid to speak it; an honest and responsible candidate; a person who is ready learn;What to do?take calls from customers (no cold calls);maintain a customer base on the status of their insurance policies;provide insurance advice;develop a customer database.Why work at UKi Service?Continuous English practice.Communication. In the team, each participant is open and honest with others, ready to resolve conflicts at the stage of their origin; Autonomy. We have a number of well-thought-out ways of interacting with management bodies and other teams, but they have no influence on the processes that take place in this group. Joint work. A team is not the sum of individual parts, but a single whole, each member of which complements the other. Send your resume and we will contact you! Or contact us in Telegram: https://t.me/ukiservice — Karina (0953720797 Show phone) Our Instagram: @ukiservice.ua