Customer service manager in UKRSIBBANK BNP Paribas Group

UKRSIBBANK BNP Paribas Group is one of the largest universal banks in Ukraine. We combine experience and creativity in our team, creating an open and inclusive environment for the development of each employee.

Our values are dedication, innovation and openness, which help us succeed in banking and make a positive impact on society.

We thank our defenders who faithfully defend the freedom and independence of Ukraine and create a favorable environment for working in the bank. Since 2020, UKRSIBBANK BNP Paribas Group has been certified as the best employer in Ukraine and Europe — Top Employer. This is the only bank in Ukraine that has the international certification of the Top Employers Institute

We are building a new product - an online service, and we have super ambitious goals: to become the best in the field of remote service and to be able to support our users from any corner of the planet. We want our clients to be able to solve almost all their financial issues on a smartphone without wasting time on the road.

We are looking for a Remote Financial Consultant.

Goals and challenges of this role is to build a reliable and long-term relationship between the client and the manager so that our clients are ambassadors of UKRSIBBANK. It's about understanding your client, his habits and preferences and working to meet his needs.

This job is created for you,if you have a higher education and 1+ years of work experience in the financial and banking field. Also, experience in the position of account manager, sales manager will be an advantage.

During the adaptation period, you will be qualitatively accompanied by Buddy - a mentor who will tell you all the features of this position. You will have the opportunity to develop and grow within the division and the bank as a whole. A comfortable office near the Pecherska metro station awaits you.

In addition to a team of like-minded people and interesting work, you will receive:

Stability:

• employment in compliance with the requirements of the current legislation of Ukraine
• timely payment of wages
• health insurance and life insurance programs
• 25 days of annual leave, additional days of rest for commemorative events, social holidays in accordance with the legislation of Ukraine
• annual revisions of wages in accordance with personal efficiency and financial indicators of the bank
• establishment of the trial period in accordance with the requirements of the Actof legislation

Developing your talents for a career:

• learning opportunities: School of Leadership, Design Service, Business Analytics, Data, Digital, Agile and I-Players talent development program and a wide selection micro-trainings (SQL, BI, EQ, etc.).
• opportunity to participate in the program of internal and international mobility to BNP Paribas Group
• supporting employees to constantly learn and develop professionally. Every year, our employees draw up an individual development plan together with a manager or mentor and confidently move towards the goal. vacancies with a remote work format)
• the program "War&Life balance: how to bring life back to life" - these are practical workshops with experts to support the emotional state
• within the framework of the program "New Ways of Working" a digest with advice from experts on maintaining physical and mental health
• diversity, inclusiveness
• involvement in sustainable development and corporate social responsibility projects

Want to learn more? Additional information may be provided at the next stages of the vacancy review.

#veteranfriendly