Customer service manager in Tactical Group

Punisher.com.ua is a Ukrainian company with 10 years of market experience in the "military" niche. We sell only high-quality products of the leading brands of the USA, Europe, China, Ukraine.

About us:

• From a small startup to 10 people, the team has grown to over 80 employees with a networkin 5 retail stores and an online store in Ukraine, and built logistics of international shipments with a basket of 240 brands;
• Our mission isto be a part of the development of a strong Ukraine by bringing high-quality professional equipment to the market. We strengthen those who stand in our defense;
• Our guiding values: quality (we do according to our conscience and improve); expertise (we understand what we sell); honesty and openness (we speak directly, work transparently); we appreciate each other and think about the Client;
• Among our clients today are the Security Service of Ukraine, the Special Operations Forces of the Armed Forces of Ukraine, the National Guard of Ukraine; Azov regiment.

In connection with the expansion of the Companywe are looking for a Manager for work with clients

Responsibilities:

• Preparation, execution, support and control of contracts, additional agreements, specifications and tender documentation in accordance with the requirements of the client and legislation; companies;
• Control of delivery terms, payments, shipment of goods;
• Preparation and correction of commercial offers, invoices, invoices, reports of completed works in accordance with client requirements;
• Communication with clients at all stages of the agreement;
• Keeping records of contracts and clients in CRM;
• Resolving operational and disputed issues within the boundaries contractual obligations.

Working conditions:

• Full time, in the office. Mon-Fri 9:00-18:00. No rework!
• Competitive and on-time salary payment twice a month - no delays (Open to discuss your expectations in the interview);
• Paid vacation and sick leave;
• 20% -discounton products;
• Dynamic pace of work;
• High-quality external corporate events;
• Water, coffee, sweets, cookies - at the expense of the Company :)

What is important for us to see in you:

• Experience of working with long agreements and large checks;
• Experience of negotiations: ability to defend the price, work with objections;
• Experience of working in CRM systems or 1C;
• Experience of working with a large volume document flow.

We are waiting for your resume!