Customer Service Manager in King Grup

King Group is looking for Customer Support Managers!

Do you want a stable job where you can grow, get decent pay and feel real team support? 

We can do it!

King Group is a place where the best people from the IT and gambling industry meet to do amazing things together. We operate numerous projects in the field of iGaming in the markets of Ukraine, Europe and the USA, we invest in venture startups, promising ideas and people.

What you will get:

• Stable income: rate 35,000 UAH + bonuses (in general from 40,000 to 60,000 UAH);
• Career growth: in 4–6 months you can move to a higher department with income 50,000–100,000 UAH;
• No delays with payments — everything is clear and transparent;
• Medical insurance, compensation for lunch (up to 4,000 UAH/month) and vacation and sick leave;
• Hybrid work format — partly from the office, partly remotely;
• 50-75% compensation for sports;
• Discounts from partners: restaurants, gas stations, cosmetics, entertainment, pet stores;
• Modern office near the Olympiyska metro station: kitchen, coffee, fruit, sweets, pleasant atmosphere.

Your main tasks:

• Maintain a base of regular customers and maintain communication with them by phone;
• Advise customers about products, promotions and new products;
• Create a positive customer experience in every conversation;
• Be open, attentive and friendly.

We expect from you:

• Experience in the field of customer service (telephone or offline);
• Emotional stability, sincerity and desire to develop.

How to get to us:

1. Respond;
2. Pass online interview with a recruiter;
3. Talk to the team leader (online).

We work in an environment of like-minded people who are open to ideas and quickly make modern decisions.

We regularly provide feedback, thanks to which you will always know what is cool now and what we need to develop.

We help, support, teach.