Ringostat is in search Customer Support Manager. Our future specialist will help clients use the service :)Our mission: to improve clients' business to the highest possible level ! For the past 1.5 years, we have received the "High Performer" award every quarter on the authoritative G2 feedback service and are among the top 15 services in the world in our category. We are the only official Google Analytics technology partner among similar services in Eastern Europe. MTI1MDI3fQ==" rel= "nofollow
Ringostat is in search Customer Support Manager. Our future specialist will help clients use the service :)
Our mission: to improve clients' business to the highest possible level !
For the past 1.5 years, we have received the "High Performer" award every quarter on the authoritative G2 feedback service and are among the top 15 services in the world in our category. We are the only official Google Analytics technology partner among similar services in Eastern Europe. MTI1MDI3fQ==" rel= "nofollow noopener noreferrer" style="text-decoration: underline" target="_blank">what clients and partners say about us :)
Your skills:
Hard skills:
- Competent written and oral language .
- PC skills at the level of an advanced user.
Will be a plus:
- English at B2 level.
- An idea of what SEO is.
- PPC.
- Web analytics.
- IP telephony.
- CRM.
Soft skills:
- Persistence.
- Ability to study / self-study.
- Desire to help people.
If you can do more, great , so it will be easier for you.
If not, we will teach you and "lead you by the hand".
The team is waiting for you:
Working with the knowledge base (updating and writing instructions).Working with the CRM system for communication with other departments of our team.Fixing wishes and bugs encountered by customers, for the development team.We offer:
- Payment - rate + monthly bonus . This means that you yourself influence your income, but you have a "safety cushion" in the form of a fixed payment.
- Flexible work schedule with the possibility to start the working day from 8:00 to 10:00, and finish from 17:00 :00 to 19:00.
- The possibility to work completely remotely or in the office (Odesa, Kyiv, Kharkiv and Cherkasy). Offices are autonomous in case of power outages.
- Individual and group work with a corporate psychologist.
- Paid vacation — 18 working days, 5 paid sick days per year, and 11 public holidays. bot that combines the most powerful artificial intelligencect, which is available now.
- Opportunity for training and development: experience and support of our employees, assistance in professional adaptation under supervision throughout the trial period.
- Internal corporate discounts on various services, in including discounts on English courses.
- Quick decision-making and testing of ideas — absence of excessive bureaucracy and micromanagement. Work in a company where you are heard and listened to, and the manager is open to dialogue and suggestions.
- Profile events and chats for sharing experiences within a group of companies.
- Corporate events and entertainment Even in difficult times, we do our best to lift the spirits of our employees ;)