Customer Service Manager in Stayvo

Now Hiring: Customer Service Manager Location:Fully Remote (USA)Job Description:As a Customer Service Manager, you'll oversee rental properties, ensuring smooth operations and maximizing revenue. Here's what you'll do:Reservation Management: Handle bookings from start to finish. Accept or decline requests promptly. Assist guests with check-in details and address any concerns.Guest Communication: Respond promptly and professionally to guest inquiries via email, phone, and messaging. Manage guest expectations and handle any issues for a positive stay experience.Property Maintenance: Coordinate with cleaning and maintenance teams to keep properties in top shape. Ensure properties are guest-ready upon arrival.Qualifications:Previous experience in property management, customer service, or hospitality preferred.Excellent communication skills with a customer-focused approach.Proficient in property management software and Airbnb app.Detail-oriented with a proactive attitude toward maintenance and guest satisfaction.Fluent English.Flexibility to work evenings, weekends, and holidays.To Apply: Send your resume and cover letter to [email protected] or contact @ann_sshh on Telegram. Let's make every guest's stay memorable!