Customer Service 30h/week in IMCD Group

Пряме повідомлення учасника, який розмістив вакансію, з IMCD Group Ulrike Fischer Human Resources bei IMCD South East Europe About usWe are IMCD Ukraine, part of IMCD Group, a leading global distribution partner and formulator of specialty chemicals and ingredients. In 1995, an entrepreneurial group of experts founded IMCD in the Netherlands. Today, we have operations in over 60 countries, where we successfully combine local knowledge with global expertise to obtain sustainable results. In over 70 application laboratories, we co-create formulations in full transparency that allow our business partners to make products with a positive or reduced negative impact on the world we live in.We are committed to delivering value and acting responsibly. As we grow, we keep our founders’ entrepreneurial spirit intact, creating a world of opportunity.The IMCD Group realized revenues of EUR 4,443 million in 2023 with more than 4,700 employees in over 60 countries. IMCD's dedicated team of technical and commercial experts work in close partnership to tailor best-in-class solutions and provide value through expertise for more than 60,000 customers and a diverse range of world class suppliers. IMCD shares are traded at Euronext, Amsterdam (AEX).Currently expanding, we are looking for an experienced “Customer Service” person, working part-time, in our office in Kyiv.Main tasks and responsibilitiesOrder processing and organization of transports (import- and export processing) for our Ukrainian entityCustoms clearance procedure, communication with local customs authoritiesOrganization and administration of samples for customersRegular communication with customers, suppliers and logistic service providersTranslation of documents required by customers, and papers necessary for customs clearance of raw materialsRegular communication with local accountancy and legal service providerPreparation of calculations and sales offersSupport of the local Sales ManagerRequest purchase plans from regular customers; schedule orders and stock balance together with the Sales ManagerContract Management with customers and suppliersMaintain relevant documentation flow with warehouseMonitor the timeliness of the payments to suppliers and other counterparties of the company,Continuous documentation of all activities in the CRM database (Salesforce)Competences and RequirementsExperience in Customer Service and / or Logistics in international companiesKnowledge of local customs legislationFluent Ukrainian and English language skillsExperience with ERP systemsHigh level of self-management and accountabilityStrong organizational and planning skillsHigh customer and service orientationStrong communication skillsGood computer skillsWhat IMCD offersWorking in a fast-growing global company with a strong entrepreneurial culture.The freedom to act and the wide range of tasks.Home Office days.Additional vacation days of on 24.12. and 31.12.Meal allowance per working day.A wide range of training opportunities for your growth.Are you interested?We are looking forward to receiving your application on our IMCD Career Portal! Show more Show less Тип зайнятості Часткова зайнятість