Customer Retention Operator (call center) with knowledge of the English language in PRO.people Recruitment Agency

The international digital marketing holding, which works in 50 countries of the world (Europe, Asia, Africa, Latam), is looking for a proactive and detail-oriented Customer Retention Operator (call center) with knowledge of English to join the team. The main tasks: work with a warm customer base, making calls; consulting on the company's offers; analyzing customers and their retention; working out customer objections; filling out the CRM system and reporting. Requirements for the candidate: knowledge of English at the B1 level and above; competent and clear language, the ability to listen to the client and his wishes; the ability to quickly type information; work experience as a sales manager, support manager or retention manager. From our side: the possibility of professional growth within the company ; opportunity to gain work experience in foreign markets; compensation for sports and learning foreign languages ​​when visiting the office; expert team; cool and friendly team; day shifts from 10:00 to 19:00 according to the time of the country you will be working with; the ability to adjust your schedule. We are waiting for your resume :)