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Customer Operations Specialist in Bayer Ltd. / Bayer, OOO

Posted more than 30 days ago

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Bayer Ltd. / Bayer, OOO

Bayer Ltd. / Bayer, OOO

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Without experience
Kyiv
Full-time work
BAYER is a leading international company headquartered in Leverkusen (Germany), operating in the fields of health care and agriculture. The company's products and services are aimed at benefiting people and improving their quality of life. BAYER adheres to the principles of sustainable development and is a socially and ethically responsible company.The agrarian division of the BAYER company is one of the leaders in the field of plant and seed protection products on the Ukrainian market. The comp

BAYER is a leading international company headquartered in Leverkusen (Germany), operating in the fields of health care and agriculture. The company's products and services are aimed at benefiting people and improving their quality of life. BAYER adheres to the principles of sustainable development and is a socially and ethically responsible company.

The agrarian division of the BAYER company is one of the leaders in the field of plant and seed protection products on the Ukrainian market. The company produces in Ukraine world-class hybrids with exclusive genetics, has a wide portfolio of innovative chemical and biological plant protection products, offers an advanced digital agricultural platform.

BAYER in Ukraine is opening a vacancy for a Customer Service Specialist / < /strong>CustomerOperations Specialist

The customer service specialist is part of the Digital Farming Solutions team for the countries of the EMEA region and, together with the team, supports and develops the customer experience from the moment of placing an order to the moment of receiving payment for the company's goods and services. 

errors and process improvements in EMEA countries.
  • Support the development of customer-centric ordering, billing, collection and returns procedures that drive sales efficiency.
  • Collaborate with representatives of other business functions to development and implementation of the necessary systems and applications for managing customer work cycles.
  • Support of key operational processes: processing dealer commissions and payments, claims and returns, marketing programs, etc.
  • Identifying opportunities for improvement and optimization of operations and customer support tools. 
  • Reporting for further analysis by various functions.
  • Working closely with Commercial Managers (EMEA), Field Product Specialists (EMEA) team, Global Commercial Engineering team (predominantly US based) , as well as with customers and third parties: equipment distributors, logistics partners, etc.
  • Skills, experience and qualifications:

      < li>Higher education in the field of agriculture, logistics, administrative management or a related field.
    • Work experience of 2 years or more in a similar position. 
    • Experience with SAP and/or Salesforce.
    • Fluency in English is a must.
    • Developed analytical skills, ability to generate technical reports. 
    • Exceptional flexibility and problem solving skills. 
    • Attention to details.
    • Developed communication skills, high customer orientation. 
    • Ability to work independently and in a team.

    By submitting your resume, you consent to the processing and use of your personal data in accordance with the Privacy Policy.

    The main success factor of BAYER is our employees. We offer our employeeam extensive opportunities for individual development, a variety of compensation programs and additional benefits, which include the payment of wages in accordance with the requirements of the law, bonuses for the achievement of performance indicators, additional incentive bonuses for success, health insurance, life and accident insurance, etc. 

    If your experience meets the requirements of the position, and you want to join our mission "A world without hunger and disease",please send your resume in the feedback for this vacancy.

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    By submitting your resume, you consent to the processing and use of your personal data in accordance with the Privacy Policy.

    More information about BAYER:

    The official site Bayer in Ukraine

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    Without experience
    Kyiv
    Full-time work
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