The holding.house group of companies is looking for a Customer onboarding manager to work with new users of the platform. Responsibilities: Launching and setting up personal accounts for new users; Onboarding customers, training customers on video presentations; Working with customer requests; Communicating with users regarding the correct setting of personal accounts and website pages; Monitoring key indicators before closing the launch. Who are we looking for? :Experience in a similar position
The holding.house group of companies is looking for a Customer onboarding manager to work with new users of the platform. Responsibilities: Launching and setting up personal accounts for new users; Onboarding customers, training customers on video presentations; Working with customer requests; Communicating with users regarding the correct setting of personal accounts and website pages; Monitoring key indicators before closing the launch. Who are we looking for? :Experience in a similar position from 1 year;Experience of working with CRM systems;Experience in configuring software for users;Excellent analytical skills and the ability to learn quickly;Excellent communication skills;Attention to details;Knowledge of English at the B1 level. We offer:Stable employment with the possibility career growth; Young, friendly team; Remote work, the opportunity to work from any corner of the world; Training / advanced training courses, etc.; Paid vacation and sick leave.