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Customer Loyalty Manager in NovaPay

Posted more than 30 days ago

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NovaPay

NovaPay

0
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Kyiv
Full-time work

Translated by Google

Financial company "NovaPay" (group of companies "NOVA") announces a competition for the position of "Customer Loyalty Manager" Requirements:higher educationwork experience in a similar position for 3 years or more, managerial positions - from the 1st yearknowledge of the basics of marketing, understanding of conducting customer analyticsability to create effective marketing strategies to retain customersability to work with large volumes data to determine effective loyalty strategiesability to a

Financial company "NovaPay" (group of companies "NOVA") announces a competition for the position of "Customer Loyalty Manager"

Requirements:

  • higher education
  • work experience in a similar position for 3 years or more, managerial positions - from the 1st year
  • knowledge of the basics of marketing, understanding of conducting customer analytics
  • ability to create effective marketing strategies to retain customers
  • ability to work with large volumes data to determine effective loyalty strategies
  • ability to analyze data and identify trends in user behavior
  • skills in creating presentations and reports, ability to effectively collaborate with colleagues and external partners, clearly communicate your ideas and results< /li>
  • ability to manage projects, coordinate the work of different teams and meet deadlines

 

Main tasks:

< ul>
  • market research to determine trends and successful practices of competitors
  • development of customer portraits taking into account their needs and expectations
  • providing the development of a program structure that will stimulate customers to increase the activity of mobile users application and carrying out financial transactions in the mobile application
  • ensuring interaction with the marketing, sales, technical department, customer support department to ensure consistency and efficiency of programs
  • monitoring the results of the created programs, analyzing the effectiveness and making changes to improve results
  • managing a team of analysts, setting technical tasks and monitoring their implementation
  •  

    We offer:

    • work at an innovative company in the FinTech segment
    • official employment
    • convenient work schedule from 9:00 a.m. to 6:00 p.m., Friday to 4:45 p.m.
    • >
    • the possibility to work in a hybrid format
    • we provide reservations from mobilization
    • care for your mental and physical health (medical insurance, psychologist consultations, corporate sports communities)
    • learning and development (English language classes, courses and trainings for professional growth)
    • annual salary revisions according to own performance
    • meetings with famous speakers in the Corporate Club< /li>
    • mentoring program and support for each new employee
    • opportunity to show your talents (we value creative initiative and support it)

    Translated by Google

    Kyiv
    Full-time work
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