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VEY FOR PEY, TOV, Finansova kompaniya
We are currently looking for an experienced and detail-oriented specialist for the position - Customer feedback manager with knowledge of the Polish language.
You are our ideal candidate if:
You know the Polish language at a high level (literacy is a must);
· You understand the principles of SEO and are able to apply them in work with text;
· You have experience working with reviews on third-party resources and forums;
· You are able to analyze information and see the root causes of customer experience;
· For you, brand reputation is not an empty word, but a controlled process;
· You are an experienced network user who knows where and how users search for information.
Your main tasks:
· Monitoring and analysis reviews about the company and main competitors on the Internet;
· Identifying the reasons for what exactly customers complain about and passing this information on to the team;
· Promotion of positive materials in the TOP of search results;
· Displacing negative mentions from pages with high positions (SERM);
· Creation and optimization of articles, reviews, mentions on third-party sites, forums and mass media;
· Active work with aggregators and platforms with user content.
With us you will get: