Customer Excellence Specialist (Intern) in Henkel Ukraine

At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box — take the chance and shape the future together with us.If you are an agile, target-driven and enthusiastic person, our company will let you achieve your potential in the capacity of Customer Excellence Specialist (Intern).Your role:Support Customer Excellence Team to achieve target results in coordination with customers and sales departmentSupport daily processes of Customer Excellence Team, incl. documents flow, and customers on their requestsControl of the timeliness of receiving ordersSupport of timely goods delivery to customersMissed sales analyses, take the steps improve the service levelInvoicing supportOrder processing, incl. EDI customer`s orders verificationWork with customer databaseComplains management, processing claimsParticipation in projects with the aim of improving Customer Excellence processesYour skills:Higher education in Logistics or EconomicsKnowledge of Excel, (SAP will be a big plus)English language — IntermediateStrong analytical skillsStrong communication and interpersonal skillsPrevious experience in supply chain in FMCG will be a big plusWe offer:Challenging tasks and goals to fulfill your potentialExtensive career opportunities including international assignments to recognize your growthResponsibility to have a high impact on company’s successGreat corporate culture to inspire you for new achievementsCompetitive compensation and benefits package including but not limited with medical insurance, lunch allowance, annual bonus.Join Henkel Ukraine and take the first step into shaping a successful career with us.