Customer Data Steward in SoftServe

WE ARESoftServe is a dynamic digital authority that partners with Fortune 500 companies and leading enterprises, delivering cutting-edge solutions from idea to realization. Our global team of SoftServians innovates with speed and precision, driving transformations in the USA, Europe, APAC, and LatAm since 1993.At SoftServe, the Customer Data Governance team expertly designs, supports, and operates a robust Customer Data Governance framework. This dedicated team ensures seamless execution across corporate functions and delivery units, upholding stringent data processing compliance standards to safeguard and optimize our customer data integrity.IF YOU AREFamiliar with data sensitivity levels and their application within the organizationKnowledgeable about contractual obligations and skilled in interpreting standard contract clausesExperienced in transferring and documenting the contract assessment process to ensure compliance with customer data protection requirementsAware of control management and its role in covering security requirementsFamiliar with maintaining records of data processing activities and assisting with data inventoriesExperienced in privacy standards like GDPR, HIPAA, and CCPA, and proficient in transforming these into actionable data policiesStrong in cooperating with delivery teams to support data-related activitiesComfortable with participating in audits and supporting preparations for certifications and assessmentsCapable of collaborating with cross-functional teams and effective as a communicator in EnglishConfident with cross-departmental coordination to enhance data governance (nice to have)AND YOU WANT TODevelop and support the implementation of the Customer Data Governance framework at both corporate and delivery levelsMonitor data processing activities to ensure compliance with privacy and security standards such as GDPR, HIPAA, and CCPACollaborate with cross-functional teams to manage customer data-related risks and ensure proper handling of contractual and regulatory obligationsAnalyze customer contracts to assess obligations from both the customer’s and SoftServe’s perspectivesCooperate with technical experts to evaluate controls and their coverage of contractual commitments at both corporate and delivery levelsDesign and implement effective data management processes in collaboration with Data Governance leadership, corporate departments, and delivery teamsPrepare for, and support, internal and external audits along with certification processesEnhance data management practices by assisting in the classification, registration, updating, transferring, archiving, and disposal of dataTOGETHER WE WILLImplement and improve the Customer Data Governance framework to ensure compliance and efficiency at all organizational levels.Strengthen customer data security and governance practices to meet regulatory and customer requirements.Contribute to the preparation and successful completion of audits and certifications.Work on challenging projects that provide opportunities for growth and innovation. SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let's put your talents and experience in motion with SoftServe Show more Show less Position level Senior secondary level Type of employment Contract employment Job duties Information technologies, Consulting and Support Service Industries IT services and IT Consulting