Customer Care Manager (online casino) in Forsa Recruiting

Our company islooking for aCustomer Care ManagerWetake pride inour two leading brands, each with along history inthe industry: one has been successfully operating for12 years, while the other for5 years. Wealso have plans tolaunch two more brands inthe near future. Our experience and unique approach towork make usleaders inthe world ofgambling.With two international offices, wehave aglobal presence and the opportunity tointeract with various cultures and markets. Weare anew company, bringing together experts with unique knowledge and experience, and weare committed tofurther growth and success.Responsibilities:Processing incoming user requests (chat rooms, letters, instant messengers);Work with payments;Develop and maintain strong relationships with our customers;Effectively solve customers' inquiries, providing relevant information;Carrying out KYC.Requirements:Experience with CRM (LiveChat, Helpdesk etc.);Experience asaCustomer Support agent (preferably ingambling) for atleast 1 year;Good knowledge ofEnglish (sufficient for correspondence);Customer-oriented thinking;Stress resistance.Our Benefits:Working with gambling industry experts;Competitive salary in $, package ofbenefits;The work iscompletely remote;Opportunity towork inaninternational and multinational environment;Professional training and development;Opportunity towork inateam ofprofessionals;Annual leave 21 days;Paid sick leave.For the convenience ofcommunication, you can write toTelegram— @iGamingHRR