Customer care manager in MagneticOne

SupportOne invites you to join the team for the position of Customer Care Manager (day/night shift) SupportOne provides 24/7 customer support for MagneticOne Group products worldwide. A customer-oriented and technically qualified team promptly helps in solving every customer request, ensuring exceptional quality of support. Full-time, Ternopil office, remote work. Basic requirements: higher education (philological, economic, technical) fluency in Ukrainian language proficiency in English (upper intermediate+) negotiation skills (including in English) diligence, executive ability, the ability to learn quickly! It will be a plus: technical English, analytical mindset, structured thinking, attentiveness, proactiveness, result orientation, experience working in an international company, knowledge of e-commerce platforms, the main responsibilities: business communication with customers in chats and calls, providing consultations regarding solving problems when using the company's products Providing necessary consultations to clients independently or with the involvement of technical specialists Advantages of working in the company: working with a large product that occupies a leading position in the world market professional growth, development and training - you will definitely become better! super team with us is cool and interesting! The speed of decision-making determines your success. Act quickly and accurately with SupportOne!