Customer Analysis Lead in METRO Ukrayina

We invite those who:defines and implements comprehensive customer performance tracking to support implementation of “know your customer” strategic initiative for the focus customer groups,proposes and regularly reviews focus customers segmentation logic based on internally available performance statistics,leads cooperation with B2B and Marketing departments to develop market evolution tracking tool based on available macro data,regularly reviews and analyzes customers performance results within defined customers segments and shares relevant analysis and insights with the business functions,supports Marketing and B2B departments in tracking efficiency of commercial initiatives related to customers differentiated offers, promo offers,support annual Budget process and actively participate in strategy preparation within customers and market development planning,experience in financial controlling and business analyses,creates analytical models, reports, presentation for key stakeholders using SQL and visualizations instruments.Our people DARE because they do CARE and feel care:we have best international business practices in place and we are ready to share them with you,we empowerevery leader with trust believing in their entrepreneurship and customer focus,theleadership development programs involve best speakers and experts from Ukrainian and European market.Sure, at METRO Ukraine you’ll get:official employment from the 1st working day,“full flex” working mode,when needed – co-working office on P.Hryhorenka ave in Kyiv,paid sick leaves and vacations,always timely paid compensation,medical and life insurance,psychological support hot-line,discounts for employees and families in our stores,crisis support program for families,peer-to-peer recognition program “Give a 5” with greatgifts,best in class career acceleration and leadership development system,plenty of online learning tools on digital literacy, management and HoReCa,the DEI platform and wellbeing community “METROmates”,the highest health & safetystandards: learning, certifications, Near Miss system.At METRO Ukraine we act with accordance with the principles of non-discrimination and equal opportunities.We do not discriminate against any candidate or employee on the basis of age, race, color, ethnicity, national origin, military or veteran status, etc.Within the recruiting process we will only be interested in information about you, as well as your skills, knowledge and motivation related to the chosen role. You can tell us about them by sending a CV or filling out a questionnaire.All information that we request, or may request additionally, is aimed at ensuring an objective selection process and/or ensuring strict compliance with the requirements of current legislation in the process of personnel hiring.